Thank you for visiting www.francowholefoods.net (the “Site”). Franco Whole Foods (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our Site, how we use it, and your choices regarding that information.

Franco Whole Foods is a consumer goods brand whose products are distributed through brick-and-mortar retail stores. This Site is primarily informational — we do not sell products directly through it. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide to Us

When you contact us through our Site (for example, via a contact form or email link), we may collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Any message or inquiry you send us

We only collect personal information that you voluntarily choose to provide.

1.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and analytics tools, including:

  • Your IP address and approximate geographic location
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on each page
  • Referring website (how you found us)
  • Date and time of your visit

This information is used in aggregate form to help us understand how visitors use our Site and to improve its content and performance.

2. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to help us analyze Site traffic and improve your experience. We may use the following types of cookies:

  • Essential Cookies: Necessary for the Site to function correctly.
  • Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics or similar services). These cookies collect data in an anonymized or aggregated form.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. To learn more about managing cookies, visit www.allaboutcookies.org.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and customer service requests
  • To improve our Site content, layout, and user experience
  • To analyze website traffic and usage trends
  • To maintain the security and proper functioning of the Site
  • To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information in limited circumstances, including:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our Site (such as web hosting providers or analytics services). These vendors are contractually required to keep your information confidential and use it only to provide services to us.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your personal information with retail store partners or third-party distributors.

5. Data Retention

We retain personal information you provide (such as contact form submissions) for as long as necessary to respond to your inquiry and for a reasonable period thereafter, or as required by law. Analytics data collected through cookies is typically retained in accordance with the applicable analytics provider’s data retention policies.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites (such as social media platforms or retail store locators). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

9. Your Choices

You have the following choices with respect to your personal information:

  • Contact Form Data: You may request that we delete any personal information you submitted through our contact form by contacting us at the information below.
  • Cookies: You can opt out of analytics cookies by adjusting your browser settings or using an opt-out tool provided by the analytics service (e.g., Google Analytics Opt-out Browser Add-on).
  • Email Communications: If you receive emails from us, you may opt out by following the unsubscribe instructions included in the email.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect, use, disclose, or sell
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (note: we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information in Section 12 below. We will respond to verified requests within 45 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Franco Whole Foods

Website: www.francowholefoods.net

We are committed to working with you to resolve any concerns about your privacy in a timely and transparent manner.